Privacy Policy

Privacy Policy
Effective Date: [01.02.2025]

Welcome to Butterfly Hypnotherapy.

Your privacy is important to us, and this Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or otherwise interact with us.

1. Information We Collect

• Contact Information: Name, email address, phone number, and mailing address.
• Health-Related Information: Information you voluntarily provide related to your mental or physical health in the context of therapy sessions.
• Booking & Payment Details: Appointment information and payment method (note: we do not store credit card information directly; payments are processed securely via
• Usage Data: IP address, browser type, pages visited, and other data collected through cookies or analytics tools.

2. How We Use Your Information

We use your personal data to:

• Provide hypnotherapy services and communicate with you.
• Schedule appointments and manage billing.
• Customize your therapy sessions.
• Respond to enquiries or customer service requests.
• Improve our services and website experience.
• Comply with legal or regulatory obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With trusted third-party service providers who help us operate (e.g., booking platforms, payment processors), under strict confidentiality agreements.
• If required by law, legal process, or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or alteration. This includes secure data storage and encrypted communication where applicable.

5. Your Rights

Depending on your location, you may have the following rights:

• Access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Object to or restrict processing of your personal data.
• Data portability.
• Withdraw consent at any time (this will not affect processing already carried out).

To exercise any of these rights, please contact us at: caroline.newcombe@hotmail.co.uk

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and collect usage data. You can manage your cookie preferences through your browser settings.

7. Retention of Data

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children without verifiable parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact:

Butterfly Hypnotherapy
📧 Email: caroline.newcombe@hotmail.co.uk
📞 Phone: 07854 372129
🌐 Website: www.butterflyhypnotherapy.com